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  • Re: Payment processing error

    Thank you Thea and Nana, I actually thought when I sent the first post that it was to Customer Service and not to kind folk as yourselves. I admit I was frustrated because as I knew my card was okay, I was concerned that it had been used fraudently and so called the credit card hotline number who put a temporary hold on the card for me until normal
    Posted to Report Web Site Issues Here (Forum) by Carol Kinross on Mon, Sep 17 2012
  • Re: Payment processing error

    As I live in Australia and calling may be problematic, perhaps someone can email when the computer issues are resolved and I will try again. Hopefully this will be before the 20th when the current offer expires.
    Posted to Report Web Site Issues Here (Forum) by Carol Kinross on Mon, Sep 17 2012
  • Payment processing error

    Could you please resolve this problem. I have tried on several occasions now to renew my subscription with no luck. The payment error comes up saying my card number does not match my address! I have spoken to my bank and they could see the attempts to process the payment and they tell me it is a terminal problem of yours. Could you please advise.
    Posted to Report Web Site Issues Here (Forum) by Carol Kinross on Mon, Sep 17 2012
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