I renewed my charter membership in August of this year. The check cleared my bank on August 17, 2010. My membership expired on August 26. I would like to know why I have not received a new card or anything else. This is the second year in a row this has happened. My membership number is 210648.
I show your renewal order is currently in process and should arrive in the next 7-14 days. We were out of card stock for a period of time and all 8/15 to 9/15 orders are currently being processed. I show you are on that order list.