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Charter Membership Renewal

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Female
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Vicky L. Birden Posted: Mon, Oct 4 2010 2:31 PM

I renewed my charter membership in August of this year.  The check cleared my bank on August 17, 2010.  My membership expired on August 26.  I would like to know why I have not received a new card or anything else.  This is the second year in a row this has happened.  My membership number is 210648.

 

Vicky

  • | Post Points: 20
Top 50 Contributor
Posts 2,935
Points 258,015

HI Vicky

I show your renewal order is currently in process and should arrive in the next  7-14 days.  We were out of card stock for a period of time and all 8/15 to 9/15 orders are currently being processed.  I show you are on that order list.

Natalie

Customer Service.

  • | Post Points: 5
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