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Sharon Posted: Wed, Oct 12 2011 11:47 AM

I tried to sign up for video access, it keeps telling me that my user name is wrong, I tried to send an email and it will not go thru.

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gini replied on Wed, Oct 12 2011 2:10 PM

at the top of the page in red it will say customer service.  click on that and send in your question.  they should fix your problem

gini in north idaho

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Karla replied on Wed, Oct 12 2011 2:19 PM

Look in the box just to the right of your avatar and click on Edit My Profile.  You will see 3 choices, the last one being Sign In Options.  Click on this and check what your sign in name is. 

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