Top 10 Posters

New membership card not received

Page 1 of 1 (6 items) | RSS

rated by 0 users
This post has 5 Replies | 3 Followers

Not Ranked
Posts 4
Points 60
kfrick Posted: Fri, Oct 1 2010 12:14 PM

Just as happened last year, I have not received my new membership card.  My old card expired on 9/30/10 and, even though I sent my renewal in early and my check posted to my bank in early September, I still don't have my new card.  What good is the JoAnn discount card without a valid membership card?

  • | Post Points: 20
Top 50 Contributor
Posts 2,935
Points 777,995

Your member card should arrive from our office in the next  3-5 days

Natalie

Customer Service

888-253-0203

  • | Post Points: 20
Not Ranked
Female
Posts 12
Points 90
Helen replied on Fri, Oct 1 2010 11:44 PM

didn't received one last year after I renew, and so far although I have renew my membership early have not received a new membershipo card this year. 

  • | Post Points: 35
Not Ranked
Posts 1
Points 20

I also have yet to receive my new card. I mailed my renewal 2 months ago now and when I called in early September they said it usually takes 6 weeks. We're now into week 9 and still no info!

Top 50 Contributor
Posts 2,935
Points 777,995
QCA Admin replied on Mon, Oct 4 2010 11:31 AM

Hi Helen

I show this was an early renewal, so your card and kit would normally go out in November.  I will have a card ordered to arrive in the next  7-10 days

Natalie

Customer Service

  • | Post Points: 5
Top 50 Contributor
Posts 2,935
Points 777,995
QCA Admin replied on Mon, Oct 4 2010 11:34 AM

Hi Julia

I show your member card should have mailed on 9/27.  There was a delay because we were out of Card stock.  The August  15-31 member cards shipped aroung  9/27 and the September 1-15 cards are mailing out this week as well so they should all arrive in the next  7-14 days

Natalie

Customer Service

888-253-0203

  • | Post Points: 5
Page 1 of 1 (6 items) | RSS
Have a Question? | About Us | Privacy Policy | Join Today © 2014 F+W All rights reserved.
By using this site, you agree to our Terms of Use