I renew my QCA membership online every year but have as yet to receive my new card from May of this year. My member ship # is M864682 This expiry date should be 5/29/14 but have not received a new card since 2012 I also have been unable to get my VIP card from Joann's. I have yet to get any discounts from any of the sponsors through this membership only through my own purchases on their sites. Norma
In the past couple years QCA has really gone down hill as far as costumer service. I am sorry you are experiencing this. Go to your home page, on left click on Getting started on QCA, then click on step 2, access your member benefits, and then you will see how to get a temporary card for QCA, and also JoAnn's discount card.
It was such a wonderful program when I first started. Immediate response, any problems quickly fixed.
The primary reason I have remained with QCA is all the wonderful friends I have made here.
Patti:The primary reason I have remained with QCA is all the wonderful friends I have made here.
I have forwarded your message directly to customer service. You should be receiving an email shortly.
I have yet to get a membership card and as far as the perks...everything expired in January of 2013. I've never been able to get any discounts from the supporters.....It would help to have a card with a number on it and now since I finally was able to renew after months of trying to renew I am being billed for Easy Quilts. I've never been able to access the JoAnns discounts or Keepsake and I finally just quit trying. Not really happy at all with this club. I do belong to American Quilters Society and never have a problem there with the discounts or the special offers for members.
Hope they straighten this out PDQ or I may ask for a refund on the grounds that they can't deliver what they promise....False Advertising.
Contact your better business bureau
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