Several people are having the same problem please respond. Please help. I paid months ago I have not received a membership package, a JoAnn's card and I can not log into the site.
Try posting on facebook club page. You may get a response that way.
Thanks Susan! I posted on FB. I see that the "paid in MARCH" person got a response...hopefully I will too!
Hello–your message has been sent directly to customer service, they will be contacting you shortly by email.
Thank you for your patience and I sincerely apologize for this inconvenience.