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Automatically logged out of QNNtv ?????

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Bandmama Posted: Sun, Sep 9 2012 11:46 AM

Is anyone else having this problem today?  I can log in fine but when ever I click on anything within the home page I am logged out automatically.  I am unable to view anything and am so disappointed.

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gini replied on Sun, Sep 9 2012 11:47 AM

you need to contact admin tomorrow, i haven't heard of this issue.  they should be able to fix you up

gini in north idaho

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Bandmama replied on Sun, Sep 9 2012 12:09 PM

Thanks Gini,

I've already emailed customer support but was hoping there was a known issue being worked on as we speak :-).

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Patti replied on Sun, Sep 9 2012 8:23 PM

Bandmama,

I think there is a problem with the web site.  I just tried it to see if it would happen to me, and it did.  Then I got to wondering if I had forgotten to renew this year, and so tried to do that according to the instructions under QCA member benefits.  Well, as soon as I got logged in, then clicked "membership information" it logged me out!  It should have taken me to the information, where I could see if I needed to renew.  But it logged me out.

I will send a note to Admin as well.

Patti

Chiliwist Valley

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Bandmama replied on Sun, Sep 9 2012 10:02 PM

Thanks Patti!  I'm sorry you are having the problem too but I'm glad to know I'm not alone.  One good thing though - I spent the entire afternoon working on my quilt instead of playing on my computer watching quilting videos :-).

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Bandmama replied on Mon, Sep 10 2012 6:15 PM

Gini,

Do you know how to contact Admin at QNNtv other than via email?  I've searched and not found a phone number to call.  I sent a request for follow up through email again as I've not heard anything.  Bummer :(

Thanks for your help!

Lucy

gini:

you need to contact admin tomorrow, i haven't heard of this issue.  they should be able to fix you up

 

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gini replied on Tue, Sep 11 2012 9:49 AM

they used to have a number at the bottom of the page,  i see it's gone.   nana or thea are site monitors, when they see this, maybe they can help you.

gini in north idaho

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QCA Admin replied on Tue, Sep 11 2012 9:57 AM

Hello All,

Sorry to hear you are having problems. The phone number for QNNtv.com customer service is 888-253-0201. They should be able to help you get back up and running.

QCA Mandy

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Bandmama replied on Tue, Sep 11 2012 7:32 PM

Thank you so much Mandy for the number and everyone who responded.  I always double check the problem before calling and by magic it seems to be working now.  I'm going to put the number on a sticky by my monitor for future use just in case!

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Thea replied on Tue, Sep 11 2012 7:42 PM

I logged into Qnntv earlier and didn't have any problems at all - am surprised - was talking to Barbara at the time cuz we were checking to see if because QCA was down if QNNtv was down too - but it was up.

 

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