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Unable to complete payment

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ruthquilts@yahoo.com Posted: Thu, Mar 15 2012 6:06 PM

It has now been more than 10 - now 15 minutes since I pressed the Complete Payment "button", and I have not received any response.  This is after I spent nearly 10 minutes just GETTING to that page.  And I was not able to access your site through any of the lins in the email.  I am reluctant to do anything further, as I don't want to be charged twice.  And the poor performance gives me pause as to whether I will be able to access anything when I am once again a member - which, by the way, is why I didn't immediately renew when my charter membership expired!

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gini replied on Thu, Mar 15 2012 7:14 PM

i'm sorry you are having problems.   i've had a few issues, but  when i ask the general membership in forums, they get me steered in the right direction pretty quickly.

gini in north idaho

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Denys replied on Thu, Mar 22 2012 2:31 PM

I nearly had heartfailure... I thought the message was that they could not process my payment and I hadn't even bought anything. They do need to get a better grip on what they are doing. Drives me nuts. I click on things and they are not even related to what I am looking for or what the title implies ( like this one!)

Denys, New Hampshire

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Kris replied on Thu, Mar 22 2012 11:47 PM

Ruth,

what web browser are you using? That might be part of the problem. Try updating your browser or using a different one.

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I'm using Internet Explorer 9, and have automatic updates from Microsoft in place.  I won't need it again for a year, but I never did get a reply screen. After about 10 min, I finally checked my emails, and had a confirmation of the completion of the transaction.  Looking forward to learning new things!    Ruth 

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Kris replied on Sat, Mar 24 2012 12:50 AM

Glad it worked out Ruth.

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