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Can not access my account information

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JoyceOlsen Posted: Wed, Nov 3 2010 1:35 PM

Why is there a problem with the security certificate and what can I do to solve this issue?

I was trying to renew my membership and when I tried to access the account renewal page after logging onto the Quilters Club of America site I got the message :

There is a problem with this website's security certificate.


The security certificate presented by this website was issued for a different website's address.

Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.


We recommend that you close this webpage and do not continue to this website.


Recommended iconClick here to close this webpage.


Not recommended iconContinue to this website (not recommended).


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Hi Joyce,

Just to confirm, we do have a secure check out which is noted by the "s" in https:// url you'll see during the checkout process. I'm not sure what caused that generic message to pop up, but I have forwarded your info to Natalie in customer service so she can contact you and get your renewal set up. She can test it via your account, as well. Sorry for the delay!



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Hi Joyce

Last week we had people getting this message when they logged into   instead of

You might try making sure you have the whole  typed into your browser when you login and let us know if that changes things.   If it does not please call us at 888-253-0203 or email me directly at and I can call you.


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