Dear Quilters Club of America
First and foremost, thank you for
your continued loyalty and commitment to Quilters Club of America. It is our
pleasure to serve you with the very best inspiration and instruction and we are
proud to have such a passionate and growing community of quilters sharing their
love of quilting with us and with one another.
Today we would like to inform you
of a few exciting changes that have been taking place with our company:
Our parent company, New Track Media, was acquired on January 17, 2014 by the
leading enthusiast media company, F+W Media (www.fwmedia.com). For nearly a century, F+W Media has been
focused on serving enthusiasts with the best possible products and services for
artists, crafters, sewers, quilters, and more. The Company’s mission is focused
solely on its enthusiasts, and the products and services consumers need to
profit from their passion or achieve success – and now that includes YOU!
Your feedback is invaluable to us (and to F+W Media) and providing you a better
online experience is our top priority. We have heard your call loud and clear
and know that you have been frustrated with our Website. As you know, we have
been working on this platform for many months and now looking at the site with
a fresh set of eyes, it’s time to start over. F+W Media has an experienced and
committed team of Web developers who are making it their priority to quickly
improve the QCA Website. We will keep you informed of details, release
date, and new features as they become available.
Customer Service is also an area where we will make immediate improvements: we
are ramping up our processes and expanding the team to better support and serve
you. If you need to get in touch, please email us at email@example.com
The benefits of joining F+W Media
are many for our entire team – and we know you, too, will soon reap the
benefits through these and other improvements. But at our core, do know
Quilters Club of America remains ‘designed by quilters, for quilters’ and we
thank you again for your patience as we work to provide you the best possible
experience and service!
Quilters Club of America